Privacy notice

Last updated: November 2026

KawKaw Social, a sole proprietorship in Malaysia (“we”), respects your personal data. This notice explains what we collect and why, for people in Malaysia and Singapore.

What we collect

• What you tell us on WhatsApp, email or Instagram: your name, business name, phone number, email, Instagram handle and messages.
• If you subscribe: billing details. Card payments are handled by our payment provider, Stripe, so we don’t see or store your full card number. For bank transfers, we see the payer name and reference your bank sends.
• Photos, videos and other material you send us for your posts.
• Access you give us to your accounts through Meta Business Suite, used only to post and manage your content and ads.
• Basic technical data our website host may record (such as IP address and browser type).

Why we use it

To reply to you, provide and bill for our services, make and post your content, manage your ads (Standard), keep business and tax records, and meet legal duties. We don’t sell your personal data.

Who we share it with

Only the service providers we need to run the business: our website host, Stripe and our bank (payments), Meta (WhatsApp, Instagram, Facebook, Meta Business Suite), our cloud storage, and our accountant. Some of these process data outside Malaysia or Singapore.

How long we keep it

As long as we need it for the purposes above and for record-keeping that the law requires, then we delete it. When you cancel, please remove our access to your accounts; we stop using it either way.

Your choices and rights

You can ask to see or correct the personal data we hold about you, withdraw your consent, or ask us to stop contacting you. Withdrawing consent may mean we can’t keep providing the service.

Contact

WhatsApp: +60 18-210 7898 · Email: [email protected]

We may update this notice; the date at the top shows the latest version.